Legal
Last updated: July 2026
By using the Blue Palm Services website and booking system, you agree to these Terms of Service. Please read them carefully before booking an appointment.
Starting prices are displayed on our website for each service. The estimate provided at booking is based on the information you submit. Final pricing depends on the actual condition of your vehicle or property and the services requested. If the actual condition differs significantly from the information submitted, any price adjustment will be discussed and approved by you before additional work begins.
You are responsible for providing accurate and complete information when requesting a quote or booking an appointment, including vehicle make, model, size, condition, property details, pane counts, and service address. Inaccurate or incomplete information may result in pricing adjustments or the need to reschedule.
You are responsible for ensuring that your vehicle or property is accessible at the scheduled appointment time. This includes providing gate codes, parking instructions, and removing personal belongings from the vehicle or clearing the work area around windows. If access is not available, the appointment may be rescheduled and the deposit may be forfeited.
A $20 deposit is required to reserve your appointment. The deposit is applied toward your final service balance and is not an additional fee. Deposits are nonrefundable. See our Booking and Cancellation Policy for full details.
Appointments may be rescheduled one time with at least 24 hours' notice, and the deposit will transfer to the new appointment. Cancellations, missed appointments, or rescheduling requests made with less than 24 hours' notice will result in forfeiture of the deposit. A new deposit will be required to schedule another appointment. See our Booking and Cancellation Policy for full details.
Appointments may occasionally need to be adjusted due to rain, excessive wind, extreme heat, unsafe working conditions, or other weather-related concerns. If Blue Palm Services must reschedule your appointment due to weather, your deposit will automatically transfer to the new date at no additional cost.
If your vehicle or property requires additional services beyond what was booked (for example, heavy soiling, pet hair, stains, hard-water removal, or high-reach access), additional charges may apply. Any additional charges will be discussed and approved by you before work begins. You will never be charged more than the agreed estimate without your prior approval.
Certain conditions may limit our ability to provide service, including mold, biohazards, hazardous waste, severe paint damage, or access limitations. Some services such as ceramic coatings and paint correction require a custom quote and inspection before booking. See our Service Limitations page for details.
We recommend that you document any pre-existing damage to your vehicle or property before the service begins. Our team will also note visible pre-existing conditions upon arrival. Blue Palm Services is not responsible for pre-existing damage, and we will document and communicate any concerns before starting work.
The $20 deposit is applied toward your final service total. The remaining balance is due after the service is completed. Payment can be made by card or other accepted methods. Failure to pay the remaining balance may result in forfeiture of future booking privileges.
We will only use before-and-after photos of your vehicle or property for marketing purposes if you grant explicit permission through the optional photo consent checkbox at booking. You may withdraw this permission at any time. See our Photo Upload and Media Consent Policy for details.
These Terms of Service are governed by the laws of the State of California. Any disputes arising from these terms or our services shall be resolved in the courts located in Riverside County, California.
We reserve the right to update these terms at any time. Continued use of our services after changes constitutes acceptance of the updated terms.
Questions about these Terms? Contact us at anthony@bluepalmpro.com or (760) 422-4334.